Please email our customer support team at info@themorrisonfamilytoronto.com. We aim to reply within one business day. Note that we don't provide customer support through Instagram or Facebook — to avoid delays, please combine all your questions into a single email.

At checkout, you can pay with:

• Credit or debit card: Visa, Mastercard, and American Express

• Apple Pay and Google Pay

• Shop Pay

Estimated delivery within Canada is 3–7 business days via Canada Post, depending on your location. See our Shipping & Delivery Policy for full details.

Most orders are processed within 1–3 business days of purchase. Processing time can vary depending on stock availability. Orders are not shipped on weekends or holidays. See our Shipping & Delivery Policy for more information.

Once your order is complete, a confirmation email is sent to the address you provided at checkout. If you don't see it, please check your spam folder and add info@themorrisonfamilytoronto.com as a safe sender. You can also check your order status on the Track Your Order page.

Yes — as long as your order hasn't started processing yet. Once processing has begun, we're unable to make changes. Please note that delivery issues caused by an incorrect address provided by the customer are the customer's responsibility.

In the rare case your package doesn't arrive, please contact the carrier directly using your tracking number. We recommend keeping your shipping confirmation, as we're not able to take responsibility for lost packages once marked as delivered.

Return shipping costs are the customer's responsibility, unless the item arrived damaged or incorrect. See our Return & Refund Policy for full details.

Every product page includes a size chart to help you find the right fit. If you're still unsure about a specific item, feel free to email our customer support team — we're happy to help.

We're sorry to hear your order was cancelled. Please contact our customer support team and we'll do everything we can to help resolve the issue.

Our system processes orders automatically and quickly. Once more than 24 hours have passed since your order was placed, we're generally unable to stop the shipping process. Please contact us as soon as possible if you need to make a change.

We're unable to change an order once it has shipped. If your order hasn't shipped yet, we may be able to adjust it — please contact our customer support team as soon as possible.

Once your order has shipped, you'll receive a tracking number by email. You can also check your order status any time on the Track Your Order page.

See our Return & Refund Policy for full details on how to start a return or exchange.